Free first-look diagnosis
Find where the Merchant Center problem actually starts.
A disapproval, missing product or price mismatch can be caused by Merchant Center, feed logic, source data, structured data or the storefront. The free triage exists to identify which layer deserves investigation first before you pay for a full audit.
What this is
A routing decision, not a disguised sales call.
The first job is to identify the most likely ownership layer and the next piece of evidence worth checking. If the issue is simple enough to hand back to your developer, agency or internal team, that is still a useful outcome.
Catalogue data
Check whether identifiers, price, stock, variants or attributes are already wrong before the feed is generated.
Feed logic
Identify mappings, rules, overrides or platform transformations that change otherwise-correct source values.
Merchant Center
Separate diagnostics, settings, policy, destination or programme configuration from upstream data problems.
Storefront consistency
Check price, availability, structured data and variant handling against the submitted product data.
Timing & ownership
Find refresh lag, manual workarounds or unclear ownership that causes the same issue to return after a tactical fix.
Is a full audit warranted?
Escalate only when the issue is broad enough that structured investigation will create more value than a targeted fix.
What you receive
A concise first opinion covering the likely fault domain, the first checks worth making, who probably needs to own the next step and whether deeper consultancy is justified.
Good fit
Use triage when ownership is unclear.
Typical examples include products disappearing unexpectedly, recurring identifier warnings, price or availability mismatches, feed rules nobody trusts, or three teams each saying the problem belongs to somebody else.
- Missing / rejected productsFind the likely layer before rebuilding anything.
- Price or stock mismatchesTrace value ownership and update timing.
- GTIN / MPN / brand issuesCheck source accuracy before forcing channel rules.
- Feed-rule sprawlSeparate legitimate channel adaptation from hidden data debt.
- Agency / developer stalemateGive the problem a neutral commercial-technical owner.
Is this a full Merchant Center audit?
No. The free triage is intentionally narrower. A full audit reviews product coverage, source data, feed logic, Merchant Center diagnostics, operating process and priorities.
Do you need Merchant Center access?
Not for the first look. A clear symptom, website and approximate catalogue size are usually enough to decide which layer to investigate first.
What if the issue is straightforward?
You will be told the likely fix or owner rather than being pushed into a larger engagement.
What happens if it is a wider problem?
The next step may be Merchant Center & Product Feed consultancy or Product Data & Catalogue consultancy, depending on where the root cause sits.
Request a free Merchant Center & Feed Triage
No account access is needed for the first look. Send the setup and the symptom. We will tell you where we would investigate first and whether the likely owner is Merchant Center, feed logic, source data, the storefront or something else.
Direct senior support
Request free Merchant Center & feed triage
No account access is needed for the first look. Send the setup and the symptom so we can identify the layer worth investigating first.
More about this route +
A clearer next move
Bring us the problem.
We’ll work out the route.
Tell Shahid what you want to improve. We can help you decide what needs changing, what is worth keeping and where to focus next.
Talk to Shahid ↗Pricing & what is included